Providers available from 8a to 8p, seven (7) days a week.

Your Simple Urgent Care Needs Met

Primary Care Providers available from 8a to 8p, seven (7) days a week.

Average wait time is less than 60 seconds per patient.

Talk with a provider on your smartphone, tablet  or computer!

Get Started with Your First Virtual Visit on Your Computer

Virtual visits from your computer require access to the Internet as well as a webcam and microphone connected to your computer. Before your virtual visit you will have the opportunity to test your internet connection, video, webcam, microphone and speaker capabilities using the built-in System Check.


CHECKLIST

Internet connection

Video

Webcam

Microphone

Speaker(s)

Step-by-Step Set Up

Step 1: INSTALL vsee  app HERE

Step 2: CLICK THIS LINK TO ACCESS THE VIRTUAL CLINIC ONLINE and click on sign up AND COMPLETE THE ACCOUNT SIGN UP STEPS.

To get started please watch this important informative video with step-by-step instructions!

For instructions on visits on a smartphone or tablet please visit the site from your mobile device.

Virtual visits from your smartphone or tablet require access to the Internet as well as a forward facing camera. For all virtual visits you will need to use the Google Chrome app and have the VSee Messenger app running in the background. 

Step-by-Step Set Up

Step 1: BE SURE YOU ARE USING THE GOOGLE CHROME BROWSER ON YOUR DEVICE.

Step 3: RETURN TO THIS PAGE

Step 4: CLICK ON THE LOGIN BUTTON BELOW, AND THEN CLICK ON ENTER WAITING ROOM AND CREATE AN ACCOUNT.

Get Started 

LOGIN TO VIRTUAL CLINIC

DO NOT LOGIN TO VSEE MESSENGER,
it will run in the background to enable video conferencing

Get it on Google Play

with Your First Virtual Visit 

Step 2: download vsee messenger TO YOUR SMARTPHONE OR TABLET.

NEED HELP ?

Technical support via phone is available from 6am to 6pm PDT , Monday - Friday. 

For technical support please call 1-650-560-7140

Support professionals are unable to schedule appointments or answer medical questions.

virtualclinic@fairchildmed.org

ABOUT VIRTUAL VISITS

virtual visits are JUST $49 PER VISIT

The Fairchild Virtual Clinic makes it possible for you to be seen, diagnosed and treated for simple urgent care needs by a Fairchild Medical Clinic provider, seven days a week from 8am to 8pm without visiting the clinic in person. Virtual visits are a flat fee of $49 per visit. 

Learn How It Works, the most common Conditions We Treat and see our most Frequently Asked Questions.

Before your first visit you will need to complete several steps on your computer or mobile device in order to access the Fairchild Virtual Clinic.

Step-by-step video instructions can be found on our Get Started page.


About

FAQs

LOGIN TO VIRTUAL CLINIC

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