Get Started with Your First Virtual Visit

APPOINTMENTS ARE JUST $49 PER VISIT

ABOUT VIRTUAL VISITS

virtual visits are JUST $49 PER VISIT

The Fairchild Virtual Clinic makes it possible for you to be seen, diagnosed and treated for simple urgent care needs by a Fairchild Medical Clinic provider, seven days a week from 8am to 8pm without visiting the clinic in person.

Learn How It Works, the most common Conditions We Treat and see our most Frequently Asked Questions.

Before your first visit you will need to complete several steps on your computer or mobile device in order to access the Fairchild Virtual Clinic.

Step-by-step video instructions can be found on our Get Started page.


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About

FAQs

LOGIN TO VIRTUAL CLINIC

Help

Contact

Hospital Website

Computer

Smartphone

Tablet

CHOOSE YOUR DEVICE

COMPUTER

Virtual visits from your computer require access to the Internet as well as a webcam and microphone connected to your computer. Before your virtual visit you will have the opportunity to test your internet connection, video, webcam, microphone and speaker capabilities using the built-in System Check.


CHECKLIST

Internet connection

Video

Webcam

Microphone

Speaker(s)

DOWNLOAD THE VSee Video app

To get started please watch this important informative video with step-by-step instructions!

SMARTPHONE

Virtual visits from your smartphone require access to the Internet as well as a forward facing camera. For all virtual visits you will need to use the Google Chrome app and have the VSee Messenger app running in the background. 

CHECKLIST

Internet connection

VSee Messenger app

Front facing camera

Google Chrome app

You will download the VSee Messenger app one-time, BUT YOU WILL NOT use that app for your visit.
Fairchild Virtual Clinic visits can ONLY done using the Google Chrome Web Browser app. 

To get started please watch this important informative video with
step-by-step instructions!

TABLET

Virtual visits from your tablet require access to the Internet as well as a forward facing camera. For all virtual visits you will need to use the Google Chrome app and have the VSee Messenger app running in the background. 

CHECKLIST

Internet connection

VSee Messenger app

Front facing camera

Google Chrome app

You will download the VSee Messenger app one-time, BUT YOU WILL NOT use that app for your visit.
Fairchild Virtual Clinic visits can ONLY done using the Google Chrome Web Browser app. 

To get started please watch this important informative video with
step-by-step instructions!

NEED HELP ?

Technical support via phone is available from 6am to 6pm PDT , Monday - Friday. 

For technical support please call 1-650-560-7140

Support professionals are unable to schedule appointments or answer medical questions.

virtualclinic@fairchildmed.org